The success of a remote simultaneous interpreting, or RSI, revolves around two key components – the RSI system and the interpreters. By combining the streamlined RSI functionality of Zoom and the professional expertise of HI-COM’s network of simultaneous interpreters, HI-COM has developed an effective and cost-efficient RSI solution that is perfect for any multilingual webinar and live event.
As a professional interpreting service provider, HI-COM has a mature network of professional simultaneous interpreters for over 70 language pairs. As RSI is only as good as the translation quality, HI-COM maintains high standards across our network of interpreters, who hail from all over the globe with expertise in various key industries. With HI-COM being a China-based interpreting services provider, we have curated a robust network of resources with an emphasis on qualified simultaneous interpreters specializing in language pairs involving Chinese.
As HI-COM also provides certified translators for legal and medical fields, HI-COM understands the importance of privacy and ensures our network of interpreters abide by strict professional guidelines regarding confidentiality. HI-COM has a proven track record of high calibre professional interpreting services, having provided simultaneous interpreting to a wide variety of clients ranging from organizers of industry summits and multinational companies, to hosts of inter-governmental talks.
HI-COM’s professional network of interpreters are all fully trained to be familiar with RSI logistics and are regularly updated on new advancements in the field, ensuring clients receive a smooth RSI experience from start to finish. As RSI has no geographic constraints, HI-COM is able to select the most suitable candidates in our network from around the world for each job, ensuring quality interpreting services every time.
At HI-COM, we use Zoom as our main RSI software. By using the most widely adopted teleconferencing software worldwide, we can set up RSI logistics without the need for onboarding new software for most clients.
Zoom offers simultaneous interpreting audio channels, accessible to all attendees. This is enabled by signing into the Zoom web portal and enabling the Language Interpreting option in the InMeeting (Advanced) tab. For this functionality, Zoom presents a variety of major languages as default options, but users can also create their own if the target language isn’t available.
Once this is set up, interpreters are able to enter Zoom as an interpreter and begin interpreting into their respective audio channels. Attendees can easily choose their desired language channel from their own Zoom client.
For most RSI deployments, HI-COM provides a minimum of two interpreters for each language pair and will provide more interpreters if talks are to last longer than 30 minutes. Preventing interpreter fatigue is imperative in ensuring interpreting quality, as simultaneous interpreting is well documented to be extremely mentally taxing.
Fast and consistent network speed is vital for any RSI deployment. HI-COM will be responsible in ensuring interpreters have access to high-speed internet to prevent connection issues.
Prior to the webinar or event, HI-COM will setup a Zoom room with simultaneous interpreting enabled. Interpreters will enter this room as interpreters, with clients deciding on whether they would like the interpreter’s video to be enabled.
When the client enters the Zoom room, they will have the option of picking the audio channel of their preferred language. As Zoom is optimized for real-time teleconferencing, there will be minimal audio lag between the speaker and the interpreting. On Zoom, each interpreter audio channel will play back the original speaker’s audio at 20% volume and the interpreted audio at 80% volume.
While the above is the deployment for webinars, HI-COM’s RSI system for live events involves an additional layer of hardware and support. HI-COM provides a full suite of on-site equipment and technical support, including headsets, microphones, receivers, and any other custom needs required by the venue/client. Using the same software system as for webinars, HI-COM’s RSI setup for live events provides organizers cost savings, as full interpreter booths are no longer necessary, and access to a wider range of available interpreters.
RSI presents a paradigm shift in how multilingual events and meetings are hosted. By moving to the cloud, simultaneous interpreting, the gold standard for interpreting, has become accessible to a wider variety of events.
As a full-suite RSI service provider, HI-COM has already successfully deployed our RSI system for variety of major clients. With RSI being the future of multilingual events and meetings, HI-COM is proud to be an early adopter of this technology.