TRANSLATION HUB · USER MANUAL SERVICES
User Manuals, Written, Translated and Designed — One Workflow, Not Three Vendors
HI-COM authors, translates into 40+ languages, and designs user manuals and technical documentation as a single commissioned project — one team, one point of contact, from the first outline to the print-ready file. Hiring a technical-writing shop and a translation agency separately means two handoffs, two terminology systems, and two points where consistency can break; HI-COM’s integrated workflow removes both.
ISO 17100 certified
China-based team
40+ languagesJump to What You Need
Why One Vendor Beats Three
Separately-sourced manual projects typically involve a technical-writing firm that doesn’t translate, and a translation agency that receives a finished document it didn’t write and doesn’t visit the factory to verify. Each handoff is a place where terminology, formatting, or product detail can drift.
The Separately-Sourced Way
- Two vendors, two contracts, two timelines to manage
- Terminology and formatting can drift between the written manual and its translations
- Neither vendor visits your factory to verify the product being documented
The HI-COM Integrated Workflow
- One project team for writing, translation and design
- The same terminology carried through every stage and every language
- On-site factory visits in China when useful, by the same team that writes and translates
HI-COM’s model keeps writing, translation, and design under one project team, with the same terminology carried through every stage and every language.
Three Services, One Project Team
Use one, two, or all three — the same project team carries your terminology and product knowledge across every stage.
User Manual Translation
Get your manuals translated and localized by professional technical translators with industry and technical expertise, into 40+ languages.
User Manual & Instruction Writing
No manual yet, or your existing documentation needs a complete overhaul? HI-COM provides end-to-end technical writing services, from the first outline to the final, print-ready file.
Need broader technical documentation — specs, compliance content, engineering writing beyond manuals? See our Technical Writing services.
Design, Layout & DTP
Page layout and document structure, graphic design and iconography, multilingual formatting and typesetting (including Simplified Chinese and RTL languages where required), and brand identity integration — delivered in InDesign, Illustrator and print-ready PDF formats.
Included as part of every manual project, or as a standalone service for documentation you’ve already written.
Real Projects, Not Category Claims
HI-COM’s manual and documentation work is backed by named, on-site projects — not abstract claims about industries served.
Recent user manual technical writing projects have taken HI-COM’s teams across China — including to Guangzhou, to design, create and write the technical documentation for a pizza vending machine; to Taizhou, to observe and document the assembly process for garden furniture. The team that visits the factory is the same team that writes, translates and designs the manual — not a separate vendor working from a spec sheet.
The User Manual Process
Discovery & Scope
We review your products, markets, target languages, and regulatory requirements.
Content Creation or Review
Create manuals from scratch (technical writing), or audit and improve your existing documentation.
Translation & Localization
We coordinate all languages, ensuring consistent terminology and style across your documents.
Design, Layout & DTP
We integrate all language versions into final layouts, ready for print or digital distribution.
QA & Compliance Checks
Final linguistic, technical and layout checks to reduce risk of user error and non-compliance.
Delivery & Updates
Delivery of source files and print/digital outputs, plus streamlined updates for future product revisions.
Why Work with HI-COM for Your User Manuals?
Frequently Asked Questions
Which types of manuals can you handle?
We work with user manuals, instruction manuals, installation and assembly guides, maintenance and service manuals, safety instructions, data sheets, technical specifications and compliance-related documents across many sectors.
Can you visit our factory or suppliers in China?
Yes! Our Shanghai-based team can visit your suppliers or manufacturing sites across China to observe assembly and operations, then turn that knowledge into clear, accurate user instructions.
Do you also manage updates and new product versions?
Absolutely. We can maintain your master manual content and apply updates across all language versions, ensuring consistency and saving your teams’ time.
Do you write manuals from scratch, or only translate existing ones?
Both. HI-COM writes user manuals and instruction guides from scratch, including on-site observation of your product or assembly process where useful, and translates existing manuals into 40+ languages. See User Manual & Instruction Writing and User Manual Translation for each service in more depth.
Ready to Improve Your User Manuals?
Whether you need manuals written from scratch, existing documentation translated into multiple languages, or complete redesign and layout, HI-COM can support you at every stage.
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