Privacy Policy & Legal Information
Last updated: 27 October 2026
1. Website publisher and hosting
This website is operated by HI-COM (Shanghai) Consulting Co., Ltd. (嗨酷（上海）商务咨询有限公司).
Shanghai contact address: Room 406, Building 1, Huizhi Creative Park, No. 288 Yuyao Road, Jing’an District, Shanghai, China.
上海市静安区余姚路288号汇智创意园1号楼406室
Contact: [email protected] · +86 186 1813 2520
The international website is hosted by ICDSoft. The Chinese-language website version is hosted in mainland China, where applicable Chinese laws govern the relevant hosting and data processing.
Hosting provider: ICDSOFT LTD., registration number 130948460, 39–41 Cvetna Gradina Str., Sofia 1421, Bulgaria. Contact: [email protected].
ICDSoft publishes a Privacy Policy and Data Processing Statement addressing its data-processing responsibilities, including under the EU GDPR. Its legal details are available on its website.
2. Personal data collected
When you contact us through the website, you voluntarily provide your name, email address and message, and any company, phone or WeChat details you choose to include.
Hosting and technical tools may also process information such as IP addresses and request logs. Please avoid including sensitive or confidential project information in an initial enquiry.
3. How information is used
We use information submitted through the contact form to respond to enquiries, discuss requested services and establish contact with customers and prospective customers.
4. Who receives your information
Authorised HI-COM team members handle enquiries. Providers involved in website hosting, technical operation and enquiry-handling services may process relevant information as part of those services.
The international website and Chinese-language version use the hosting locations described above. Applicable data-protection and cross-border processing requirements depend on the processing involved and the jurisdictions concerned.
5. How long information is retained
Enquiry information is retained for the time needed to handle the request and any resulting service, and to meet applicable legal obligations. Retention depends on the nature of the enquiry and the relationship concerned.
6. Your rights
Depending on applicable law, you may have rights to access, correct or delete your personal data, restrict or object to its processing, and request data portability. Where processing relies on consent, you may withdraw that consent.
To exercise your rights, contact [email protected]. You may also contact the data protection authority competent for your situation.
7. Cookies
For information about cookies and to manage your preferences, use the website’s existing cookie manager.