Bespoke User Manual Technical Writing Services
One of HI-COM’s core offerings is its user manual and technical copywriting services.
We provide expert planning, writing and editing services for complex documents in various fields, creating clear, concise, and accurate content for end-users.
These services cover various document types, such as user guides, instruction manuals, and operating procedures.
Our user manual services also include professional layout, design, and illustration integration to ensure user experience and brand consistency.
Clear and concise user documentation is key for reducing customer support enquiries, which in turn reduces after-sales service costs.
On-site visits by HI-COM to your suppliers in China!
HI-COM’s User Manual creation and writing services offer two distinctly unique advantages over other providers; its geographical location and its experienced international team!
Based in Shanghai, HI-COM’s international and multilingual team made up of Chinese and English native speaking project managers and technical writers are on hand to visit your suppliers in any part of China in person, to observe and record the assembly and operational processes of your products, to ensure they are explained in your user documentation as clearly and concisely as possible for your end users.
After the visit, a dedicated project manager will assist you at every stage of the creation and writing process, including ongoing communication with your suppliers, and several rounds of editing and modifications if necessary.
Recent user manual technical writing projects have taken our teams all across China, including to Guangzhou, to design, create and write the technical documentation for a pizza vending machine, to Taizhou, where we observed and documented the assembly processes for garden furniture, and to the North East, to prepare our resources to write up several user guides and manuals for a series of vehicle lifting equipment.
Does your technical documentation need an overhaul?
Contact HI-COM today to discuss all your needs down to the last detail!